We collect personal information provided from you when submitting an enquiry via the contact form, or when you make an email or telephone enquiry. We also collect additional information automatically about your visit to our Website.
WHAT DATA DO WE COLLECT?
We may collect the following information:
Contact information including email address
Details of services provided to you, for example date and place of a photoshoot
details of family members being photographed (for example, the names and ages of any children you wish to be photographed
Gift recipient name and address
The photos taken of you
Website usage data
Other information relevant to customer enquiries
Other information pertaining to special offers and competitions
HOW WE USE THE PERSONAL DATA WE HOLD ABOUT YOU
We will process this personal information for the purposes of providing you with our services. For example:
respond to your enquiry and provide you with information about our services;
provide you with any requested services;
contact you about a previous order;
send you a gift card, fine art prints or photographic albums;
seek your feedback on my services;
comply with my accounting and legal obligations;
ensure the efficacy of my services;
improve my services; and
market my business to other potential clients (for example, by including photographs in my online portfolios).
We may retain your personal data in order to operate our business, for example, in order to keep a record about your enquiry or the services provided to you and comply with our legal and accounting obligations. The length of time we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under other laws.
We share your personal data with third parties in the following situations:
Service Providers: we sometimes engage selected third parties who act on our behalf to support our operations, such as (i) card processing or payment services (see the section below headed “Payment Information”), (ii) IT suppliers and contractors (e.g. data hosting providers or delivery partners) as necessary to provide IT support and enable us to provide our goods/services, and (iii) providers of specialist services, including retouching, printers, framers and book binders. (iii) our client software. Pursuant to our instructions, these parties may access, process or store your personal data in the course of performing their duties to us and solely in order to perform the services we have hired them to provide.
Business Transfers: if we sell our business or our company assets are acquired by a third party personal data held by us about our customers may be one of the transferred assets.
Administrative and Legal Reasons: if we need to disclose your personal data (i) to comply with a legal obligationand/or judicial or regulatory proceedings, a court order or other legal process. (ii) to enforce our Terms & Conditions or other applicable contract terms that you are subject to; (iii) to protect us, our members or contractors against loss or damage. This may include (without limit) exchanging information with the police, courts or law enforcement organisations.
· Your personal data may be transferred to and stored in countries other than the country in which the information was originally collected, including the United States and other destinations outside the European Economic Area (“EEA”) to our service providers for the purposes described above.
· Please note that the countries concerned may not provide the same legal standards for protection of your personal data that you have in the United Kingdom or EEA. Where we transfer your personal data to countries outside of the EEA we will take all steps to ensure that your personal data continue to be protected. We will implement appropriate safeguards for the transfer of personal data to our service providers in accordance with the applicable law, such as relying on our service providers’ Privacy Shield certification or implementing standard contractual clauses for data transfers. If you would like to receive more information on the safeguards that we implement, including copies of relevant data transfer contracts, please contact us as indicated below.
Cookies are small text files that are placed on your computer, with your permission, in order to let websites do several important things, including remember what’s in your shopping basket and which pages you have visited.
We use the following categories of cookies:
Strictly necessary cookies: These do not require consent and are vital to make the website work properly. This category of cookie may include those which allow online shopping baskets to function.
Performance cookies: These cookies generally help the website operator fix bugs or glitches on the website. They may also provide analytics on which web pages are popular, allowing the website operator to improve the quality of the user’s experience.
Functionality cookies: These may include settings like “remember me” buttons, language settings, text size and anything that remembers the particular settings chosen by the user. These cookies can be persistent or session cookies, which generally have a longer lifespan than other cookies.
Analyse our web traffic using analytics package. Aggregated usage data helps us to improve the website structure, design, content and functions.
HOW TO CONTROL COOKIES
If you wish to prevent cookies being set before you visit this website, or most other websites, you can set your browser to block cookies. Most browsers allow you to do this in their settings.
If you would like to know more about cookies, please visit the ICO website
WHAT HAPPENS WHEN I FOLLOW LINKS ON THE SITE?
If you follow links to other sites from our website your data will be subject to the privacy policies of those sites. You should refer to these policies before providing your data.
We take all reasonable precautions to hold your information securely.
To prevent unauthorised disclosure or access to your information, we hold your physical data securely and we use strong passwords for all electronic data.
WHAT HAPPENS WHEN THIS POLICY CHANGES?
Changes may be necessary to this policy to reflect legal or data processing developments. If we change the policy we will provide information on our website so that users can review the changes. Any significantly different use of your data will be communicated to you and you will be able to choose whether you agree to the new use.
HOW YOU CAN CONTACT US
If you have any questions about this policy, please email Rosalind Hobley at email@example.com or write to:
31A Thayer St,
London W1U 2QS